
FAQ
Frequently asked questions
Booking, prices, children, check-in times, camping and groups – the things guests ask us most.
Booking
How do I book?
Book online on our Booking page: choose your dates, room or package and the number of adults and children – the system works out the estimated total and deposit for you. You can also call or message us on Zalo at +84 966 880 016. Groups of 20 or more, please send a quote request from the Groups & Team Building page.
How far in advance should I book?
Book early for the best spots – especially for weekends, public holidays, Tet, music-night dates and the year-end gala season; last-minute bookings are welcome when available. A private music night for groups must be booked at least 7 days in advance.
What are your opening hours?
Day visitors (day pass) are welcome from 7 am to 10 pm, every day of the week. Overnight guests check in from 2 pm and check out by 12 noon the next day.
Can I change my date after paying the deposit?
Yes. You may change your date once free of charge if you let us know 48 hours before your check-in or service date. In case of storms or extreme weather, Cao Minh will refund your full deposit or move your booking to another date.
Prices & payment
What does the 2-day/1-night combo include?
One night's stay, park entry, a BBQ dinner and breakfast the next morning. Treehouse/lakeside bungalow combos have air conditioning, a private bathroom and a water view; homestay combos are thatched countryside cottages with air conditioning. Prices are per room: treehouse VND 2,000,000 (2 guests), VND 2,760,000 (3), VND 3,320,000 (4); homestay VND 1,360,000 (2), VND 1,920,000 (3), VND 2,360,000 (4). Overnight guests also get free entry to our music nights when the dates match.
Do prices include VAT? Can I get a VAT invoice?
Our prices do not include 8% VAT. If you need a VAT invoice (usually for companies and groups), tell us when you book and send your invoice details.
How much is the deposit?
Every booking needs a 50% deposit, paid by bank transfer within 24 hours of reserving. The balance is paid when you check in.
Can I get my deposit back if I cancel?
Cancel more than 72 hours ahead: 100% of the deposit refunded. Within 72 hours: 50% refunded. Within 24 hours: no refund. In case of storms or extreme weather we refund in full or move your dates.
How do you charge for children?
For tickets, stays, camping and music nights: under 5 is free (sharing the parents' bed, no separate meal); ages 5–10 pay 50% of the adult price and must be with an adult; ages 11–13 pay 75%; 14 and over pay the adult price.
Are there weekday or group discounts?
Yes. Check in from Sunday to Thursday and get 15% off rooms and stay combos (not valid on public holidays or Tet). Groups of 20+ guests get 5% off, and groups of 50+ get 10% off stays, camping and dining, plus 1 free place for the group leader per 20 guests. Offers cannot be combined.
Do prices go up on public holidays and Tet?
A surcharge applies to rooms, stay combos and camping: +20% on public holidays (New Year's Day, Hung Kings' Commemoration Day, 30 April – 1 May, National Day 2 September); +30% over Lunar New Year (Tet), from the 29th of the last lunar month to the 6th day of Tet.
Stays
What are the check-in and check-out times?
Check-in from 2 pm, check-out by 12 noon the next day. Arriving early? We'll keep your luggage free of charge while you explore or have lunch.
Are the rooms air-conditioned? Can I cook in my room?
Treehouses and lakeside bungalows have air conditioning and a private bathroom; the countryside homestay cottages and the 8-guest family villa are air-conditioned too. The 15-guest stilt house has no air conditioning.
Cooking is not allowed inside any of the rooms. You can eat at the Cao Minh restaurant or rent a BBQ grill in the areas we have set up for it.
Does a room-only booking (no combo) include meals?
Room-only bookings cover a 1-night stay without meals and include free park entry. Prices per room: room for 2 VND 800,000; room for 4 (lakeside stream bungalow) VND 1,400,000; room for 6 (countryside house) VND 1,900,000; villa for 8 VND 2,400,000; stilt house for 15 VND 3,600,000. You can order meals at the Cao Minh restaurant.
Can I bring my own food?
Yes, with a fee of VND 50,000 per person per meal, which covers cleaning up afterwards and borrowing plates and bowls if you need them. Our restaurant serves everything from breakfast and set meals to Tri An Lake specialities and BBQ buffets.
Can I bring my pet?
Cao Minh has not yet published a pet policy. Please contact our hotline/Zalo +84 966 880 016 before booking for a specific answer.
Camping
How much does it cost if I bring my own tent?
Buy an overnight camping pass at VND 200,000 per guest, covering park entry, electricity and water, and campsite lighting. For a day visit only, the pass is VND 50,000 per guest.
What is the difference between a ready-pitched tent and Moonlight Camping?
A ready-pitched tent (VND 440,000 per guest per night) comes with a rain fly, insulation mat, sleeping bag, table and chairs and shared restrooms, with the overnight pass included. Moonlight Camping (VND 750,000 per guest or VND 1,500,000 per couple) is a full-service combo: your own private campsite, a tent with sleeping bags and pillows, decorative lights, a power socket, a mini campfire, an evening BBQ set with sweet potatoes and grilled corn, 1 fishing rod and breakfast the next morning.
Can we have a campfire or a BBQ?
Yes, in the areas arranged by Cao Minh. You can rent a charcoal grill (VND 150,000 per set with grill, charcoal, grate and tongs) or order a bonfire about 1.5 m tall (VND 1,000,000 each, firewood stacked and ready with fire starter). Please do not light fires directly on the grass or under trees.
Is it safe for children to play in the water?
Canoes and SUP boards come with life jackets, and swim rings are available to rent. Children in the water must wear a life jacket and be accompanied by an adult; no water activities after dark or during thunderstorms.
Groups & events
What does a company need to organise a team-building trip?
Send us the quotation request form (date, number of guests, type of group, needs) or call +84 966 880 016. The team-building grounds are free; Cao Minh also has a 250 m² hall, a gala sound system, stage, campfire, restaurant and accommodation for groups. Game programmes are quoted by group size and activities. You will receive a detailed PDF quotation for each item.
Other questions
How do I get there from Ho Chi Minh City?
We're at 547 Hamlet 2, Tan An commune (formerly Vinh Tan, Vinh Cuu district), Dong Nai – about 60 km from central Ho Chi Minh City, 1 to 1.5 hours by road. Head towards Bien Hoa, then follow signs for Tri An – Vinh Cuu. Search "Khu Du Lịch Cao Minh" on Google Maps for the latest route, or call us on +84 966 880 016 for directions.
Is there parking for cars and 45-seat coaches?
Yes. Cao Minh's car park takes cars and 45-seat coaches. If your group is coming in several vehicles, please tell us how many when you book (hotline/Zalo +84 966 880 016) so we can arrange parking.
What if there is a storm on my booked date?
In case of storms or extreme weather, Cao Minh will refund your full deposit or move your booking to another date. In ordinary rain many activities still go ahead, and groups can move part of the programme into the 250 m² hall.
When are the music nights? Do overnight guests need a ticket?
Torch & Night is held on early-month nights and on public holidays and Tet; the Moonlit Night is held every full moon (14th – 16th of the lunar month). Both run from 7:30 pm to 10:00 pm, tickets VND 350,000 per guest, private table for two +VND 150,000 per table. Overnight guests at Cao Minh attend free. See the Music Nights page and our fanpage for exact dates; tickets are limited.
Didn’t find your answer?
Message us on Zalo or call – we reply quickly during opening hours (Vietnam time).